New webinars & seminars – revised

Couple of new events for your diaries and delictation…• Lance Waagner, the CEO of helpdesk outsourcing specialist Intelliteach is holding a seminar on Monday 24th January at Norton Rose’s offices on leveraging law firm helpdesk statistics for better user support. Here are the registration details… + live TinyURL link• LDM Global is running a webinar on Sampling for Dummies: applying measurement techniques in ediscovery on Thursday 27th January, 11am EST, 4pm GMT. The webinar features Maura R. Grossman, Counsel at Wachtell, Lipton, Rosen & Katz and Gordon V. Cormack, Professor at the University of Waterloo’s David R. Cheriton School of Computer Science. + live TinyURL link