Six-office Scottish solicitor and estate agent firm Drummond Miller has selected the Proclaim Practice Management system from Eclipse Legal Systems, in a win that will see the practice management system vendor adapt its workflows to accommodate legislative requirements in Scottish law.
With over 100 staff, Drummond Miller works in family, private client, employment and personal injury law but is perhaps best known for its work in medical negligence, where it is a Tier 1 Legal 500 firm and in immigration, where it is rated Tier 2.
In the six-figure deal, Drummond Miller will replace its incumbent legal software system with Eclipse’s Proclaim Practice Management Software solution. In order to cater for the variety of work areas within the practice, preconfigured case management modules will be rolled out firm-wide for the conveyancing, private client, medical negligence, family law and probate teams, serving to provide a core centralised productivity suite throughout.
As part of the installation process, Eclipse will also conduct a complete data migration, allowing the integrated Proclaim practice accounting and financial toolset to be implemented, resulting in increased efficiency and an ‘at-a-glance’ view of operational effectiveness.
Ian Hartley, chief operating officer at Drummond Miller, said: “We undertook a thorough selection process. I was impressed from the very first time I saw Eclipse’s Proclaim system as it’s much more intuitive than its rivals. This is an investment for the long term for us and it was the fact that it is so easy to use, as well as the future-proofing that made it a natural choice.”
To accommodate the legislative requirements in Scottish law, Eclipse’s in-house consultancy team will work closely with Drummond Miller to ensure that workflows and documents fully cater for all bespoke requirements.
Hartley added: “The fact that Eclipse has an experienced in-house team with the ability to truly bespoke the system – and in line with Scottish law – goes to show why it’s the market-leader. Once implemented, Proclaim will provide us with a comprehensive solution to improve internal efficiencies and seamlessly enhance client service. This is an integral part of our growth strategy.”
