Wells Fargo Chooses Wolters Kluwer’s ELM Solutions Software

June 21, 2017 — Wells Fargo has signed up to use Wolters Kluwer’s ELM Solutions for its enterprise legal management software. The bank, which is the 11th largest in the world according to Standard & Poor’s, will use ELM Solutions Passport to enhance the Corporate Legal Desktop application.
“Wells Fargo has an expansive legal team that required matter management for the entire legal department, not just litigation, as well as a smoother invoicing and e-Billing process,” Wolters Kluwer notes in a client case study document. “By uniting all of their systems that manage legal, risk, and compliance activities on a single platform, and using unique training opportunities to speed up system adoption and empower users, Wells Fargo broke down the silos to work efficiently and effectively across many teams.”
The ultimate aim, according to the technology vendor, is to unite all the bank’s systems that manage legal risk and compliance activities “on a single secure and collaborative framework.”
The firm goes on to say that Wells Fargo will “use data across systems and departments to mitigate risk and more strategically manage legal matters, insurance claims, compliance, and their associated costs.” The software will “simplify the way staff work and improve collaboration across internal teams and service providers.”
Wolters Kluwer says its Passport® Legal Spend, Matter Management, and Insurance Claims Defense applications “connect every part of your legal ecosystem, so you can better control your costs, streamline your workflows, and get total visibility to everything that matters to your business.”
Jennifer Johnston, Project Manager within Wells Fargo’s Law Department, notes that the bank will also take advantage of ELM’s Learning Institute, which provides tailored training options to support varied learning styles and requirements.
Over the course of the past year Wolters Kluwer’s ELM Solutions business has launched new applications for Passport. In May, for example, the firm launched its Legal Service Request application for Passport to “help corporate legal departments easily manage and monitor the internal legal service requests they receive from across their organization.” And in September 2016 the firm launched Passport Office Companion, featuring an interface that enables legal professionals to manage their legal workflows directly from familiar Microsoft Office Suite of products.
The flexibility and design of Passport, and the Office Companion interface, allows for new apps to be easily added and deployed, Wolters Kluwer says. Built with modern web technologies, the Passport Pro module is designed to work in today’s corporate IT environments without major desktop or infrastructure upgrades. It supports Office 2010, 2013, and 2016, as well as single-sign-on authentication for simple, quick access while working in Office without having to re-type credentials.