As we first revealed in the March Orange Rag, having used NetDocuments since its launch four years ago, Dutch competition boutique Maverick Advocaten NV is moving to iManage Cloud, with UX and mobility at the heart of the decision.
With iManage Cloud, Maverick (no Top Gun jokes please) will roll out iManage Work 10 —the newest version of iManage’s document and email management solution. iManage partner IRIS Professional Solutions is assisting with the firm’s move to iManage Cloud. Bas Braeken, a partner at Maverick, told Legal IT Insider: “We see our move to iManage as a step towards further professionalisation. What appeals to us is the mobility: it’s possible to use iManage on an iPhone and an iPad and that’s an important reason. Also, it’s more integrated with Outlook and therefore more convenient to use. Our hope is that having iManage will enable our fee-earners to file outgoing emails more easily. We found out that our files were not always up to date or complete and it’s been hard to file emails on a regular basis.”
He adds: “Our DMS to date has been a bit slow but the main reason we are moving is because iManage 10 is more user friendly.”
While iManage only recently launched its cloud solution Braeken said: “We are confident that the iManage Cloud is sufficiently developed and presents no risks.”
While this is undoubtedly not great news for NetDocuments they can console themselves with the fact that Maverick has around 10 fee-earners and NetDocuments has just won as a client Hogan Lovells, which has 7,370 staff.
NetDocuments’ senior director, global marketing, Marriott Murdock, said: “We maintain a 98+% retention
rate and have for many, many years. There are of course occasionally small firms that leave the service for a number of reasons, but that’s certainly not the trend. We’re now at 2,500 customers and continue to onboard about one+ per day (we had 380 last calendar year).”
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