Legal IT Newswire: PactSafe Launches Chat-to-Sign, Converting Live Conversations Into Legally Binding Contracts

Users of Slack can now create and distribute legally binding contracts within the chat hub, using Chat-to-Sign from PactSafe, the workflow platform for contract acceptance.
“Contracting shouldn’t be a burden. As technology advances, our users are accessing different channels to communicate whether it’s through phone, messaging apps, live chat, or email,” said Eric Prugh, PactSafe co-founder and Chief Product Officer. “With Chat-to-Sign, we’re expanding our vision to deliver the tools our customers need to successfully create and complete personalised or standardised contracts no matter the location. We are committed to ensuring that contracts are no longer a hassle, but a process that can be as simple as a click or tap of a button.”
Chat-to-Sign brings contracting to the modern workplace by integrating contracts with Slack and Intercom. Requests for new seats on a platform, business proposals or employee documents, such as new hire forms, can all be sent directly to the necessary respondent’s messaging application.
“PactSafe’s Chat-to-Sign is a great example of how Apps in the Intercom Messenger enable companies and their customers to get more done in less time while still maintaining a great customer experience,” said Jeff Gardner, head of platform partnerships at Intercom. “Through Chat-to-Sign, companies are able to fluidly move from conversation to action and have their customers sign legally binding contracts within seconds! These sorts of high velocity, yet highly personalized, business dealings are the future.”
The new application is available to all PactSafe customers. By incorporating Chat-to-Sign, PactSafe users can personalize high-velocity contracts for acceptance via electronic signature (e-signature), SMS, Slack, Intercom, or embedded click-through contracts in their own website or apps, track and manage consent on privacy-related preferences and publish contracts online for easy review or acceptance all in one platform.
This announcement follows PactSafe’s $5.5 million Series A round in July of 2018. For more information on PactSafe or to request a demo, visit