Kim Massana joins as Neota’s president and CEO for the Americas

In a major hire for Neota Logic, former Thomson Reuters Elite president and later TR’s global head of customer experience Kim Massana has joined as president and chief executive officer for the Americas, based in the company’s New York city office.
Prior to TR, Massana was CEO at Innovative Interfaces, which provides ERP software for library management. He joins as Neota builds out from its private practice client base and co-founder John Lord, CEO & Chairman of Neota Logic Group globally, said: “Kim joins our business at an exciting time as we expand from law firms into corporate legal departments and other advisory businesses.”
Neota has found success within firms such as Clifford Chance and Allen & Overy, helping them to develop client-facing subscription-based tools to provide repeat but potentially still complex advice at a different price point. Both of those firms have launched separate ventures to sell their digital products.
However, Neota is also now finding favour among in-house legal teams faced with large volumes of repetitive demands from the business they serve.
Massana’s hire comes as Neota builds out its senior roles on both sides of the Atlantic – as we revealed in the latest issue of the Orange Rag, in the UK Will Richardson has joined from Intapp as head of customer success, EMEA and we suspect there will be further announcements.
Rick Seabrook, MD for Europe (Massana’s equivalent on the other side of the pond) told Legal IT Insider: “We’re happy to have Will on board with us in what is a very exciting period of growth for Neota.”
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