Legal IT Newswire… iManage pick Sysero to automate service delivery

Sysero, the leader in document workflow automation solutions, is pleased to announce that iManage, the company that transforms how professionals in legal, accounting and financial services get work done with market leading document and email management, is adopting Sysero’s document automation solution to streamline client onboarding and delivery of consulting and implementation services. iManage will deploy the technology across its consulting, cloud services, customer adoption and legal groups globally.
With Sysero’s technology, iManage consultants and implementation partners will be able to easily onboard new clients and quickly generate tailored implementation-related documentation, deployment guides and contracts through the completion of online forms. By automating the client onboarding and service delivery processes, iManage will be able to standardise project processes, accelerate timelines and simplify the adoption of best practices.
“With the tremendous growth of our Cloud offerings, iManage needed to streamline the implementation process for all of our customers,” said James Priz, Head of Professional Services, iManage. “With Sysero, our internal consultants are able to share our latest methodologies and best practice methodologies with our customers and partners to ensure everyone has the most up-to-date information they need to design and deploy the most effective solution.”
Sysero’s end-to-end document workflow solution enables organisations to quickly produce relevant documents, while ensuring consistent quality and accuracy. Using Sysero’s user-friendly interface, subject matter experts can automate workflows to guide non-experts through the process of creating detailed technical documents and legal contracts – from capturing data through online forms to mapping stages, tasks and decisions.
“We’re seeing more and more law firms adopt automation technology to help guide their clients through legal processes, and it’s exciting that a company that’s so embedded in the legal industry is implementing the same approach to help their clients,” said Phil Ayton, CEO, Sysero.
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