“Our lawyers will gain back time”: Clark Wilson selects Zero for email management

Vancouver-based law firm Clark Wilson has selected email management solution Zero in what we understand is one of a number of significant wins that will be announced by the 2014-founded California-headquartered company in the run up to ILTA 2019.
With over 85 attorneys, Clark Wilson says it will use Zero to transform its email management workflows on mobile and desktop.
Email management is one of the most significant operational challenges facing lawyers today. Zero for Mobile and Zero Desktop Companion predictively and automatically file emails into iManage and NetDocuments, capture time spent emailing from mobile devices and generate draft time entry narratives. It also detects potential wrong recipients on emails in real-time, and offer additional productivity features designed to help lawyers identify the information that matters most to them in their inboxes.
“Email filing has been a significant productivity drain on our lawyers,” said Don Kerr, director of information technology at Clark Wilson. “Until now, we had not been able to find a technology solution that could streamline the process of filing emails to iManage on both desktop and mobile. Zero’s automatic and predictive email filing capabilities are extremely accurate — and completely unique. Implementing Zero will allow our lawyers to gain time back in their days to focus on client-related work.”
Zero’s mobile time capture capabilities were also compelling for Clark Wilson. “Our lawyers are constantly traveling and do a significant amount of work from their mobile devices,” Kerr said. “Not being able to capture that time has resulted in significant revenue leakage for the firm. With Zero, we will not only be able to ensure that those billable hours are recorded, but our lawyers will also no longer need to spend their valuable time and energy on manually remembering and recording the time they spend on client-related work from their mobile devices.”