Big hires and promotions at Litera and Aderant

Aderant has announced the promotion of Raphael (Rafi) Shure to executive vice president and chief operating officer (COO), with Shure making a further two senior promotions internally. In his previous role as senior vice president and chief client officer, Shure was responsible for all professional services and global support. As COO, he will now oversee all internal and client-facing operations, including finance, IT, professional services, and customer support. 

Shure has been a member of the Aderant executive team since 2013 and is a veteran software leader. He in turn has promoted:

Matt Graywood – Graywood has been named vice president of global professional services at Aderant, and the professional services department will report to him. Graywood joined the company in 2019 as senior director of EMEA (Europe, Middle East, and Africa) professional services. Prior to Aderant, Graywood served in a variety of leadership roles, including COO of Preoday, head of strategic programmes for Kewill, and head of professional services for Misys.

Samantha Rouse – Rouse has been promoted to vice president of global customer support. Rouse joined Aderant in 2019 through its acquisition of Bellefield Systems where she was vice president of operations. Prior to Aderant and Bellefield, Rouse held a number of leadership positions at several companies, including senior vice president of operations at Mobile Aspects and senior vice president of products and services at Four Rivers Software Systems.  

“Rafi is an excellent leader and one of Aderant’s most valuable voices,” said Aderant’s president and soon-to-be CEO Chris Cartrett. “His objectives as COO will be to enhance and streamline client service and related business processes, break down silos between departments to galvanize the company, and expand the service and support options to suit the evolving needs of our clients, especially those leveraging our SaaS applications. His consistent dedication to client service during his tenure at Aderant has been an invaluable asset to our leadership team. The promotions of Matt and Samantha into senior management roles will strengthen our organization even more.”

Elsewhere, Litera has hired Ashley Miller into the position of vice president sales for North America. Before joining Litera, Ashley was a senior manager, legal function consulting for EY; and before that a director in legal managed services at Thomson Reuters. She has also worked at Kraft Kennedy and LexisNexis.

Miller will be a part of the Litera sales and marketing team. Over the past year, that team has seen several hires including Gayle Nixon – senior vice president of marketing; Jed Coiteux – vice president of sales and key accounts; Todd V. Jones – vice president of revenue operations; and Samir Joglekar – chief revenue officer.

Miller said: “I am excited to join Litera at this time of unprecedented growth and opportunity. Law firms are looking for innovative, new technologies to achieve greater efficiencies, streamline workflows, reduce costs, and most importantly, deliver greater value to their clients. But they are also looking for technology partners who offer comprehensive stack solutions that will significantly impact all parts of the business.”