Global legal ops group launches free Legal Metrics Portal

A group of in-house legal operations experts and consultants from across the globe has announced the launch of an online resource designed to help in-house legal teams advance the use of metrics in managing their operations. The Legal Metrics Portal is free for use by the legal community globally and represents over a year of collaborative analysis and development by experts from NetApp, PwC Australia NewLaw, Elevate,, and Is Inspired.

The portal provides in-house legal teams with tools and information to help with metric selection, data collection, data-driven decision making, and data storytelling. It aims to create a community of like-minded professionals interested in collaborating, sharing, and advancing the collective need for legal metrics and benchmarking.

Key features include:

  • A library covering topics such as how to build and improve a legal metrics program
  • A catalogue of more than 500 legal metrics with detailed descriptions, organized in categories that span legal operations and several legal practice areas
  • A self-guided wizard that provides metrics recommendations based on what users seek to achieve, such as data-driven decisions to be made or narratives to be told

“For those of us who have spent years building metrics programs and defining best practices, this is a valuable opportunity to collaborate and share what we’ve learned to help move the entire community forward,” said Connie Brenton, VP of law, technology and operations at NetApp.