Podcast: Understanding the impact of CRM on law firm success

Legal industry analyst Ari Kaplan this week interviewed Legal IT Insider’s lead analyst and industry expert Neil Cameron; author of our new Legal Industry Survey: CRM Software report.

Kaplan asked Cameron what significant developments there have been in client relationship management software; what benefits CRM can bring to law firms; and how this area of technology is likely to evolve.

You can listen to the podcast, which is just over six minutes long, here: https://www.reinventingprofessionals.com/understanding-the-impact-of-crm-on-law-firm-success/