UK practice management, legal accounts and case management specialist Insight Legal Software has released what it describes as the most significant update of its flagship software platform since launching 12 years ago. The overhaul is the culmination of £1m of investment over two years, including 50% growth in its product and customer support teams.
The release from Insight Legal, now part of Dye & Durham, features a new user interface to improve the user experience. Other changes include a new analytics dashboard with improved business analytics that provide fee earner and departmental data, in addition to a new industry benchmarking tool. Integrations into Blink and FormEvo have also been launched, as well as customisable workflows and completion statements. A new live chat feature has been introduced, and Insight Legal is providing three months of online training to new customers, free of charge.
“The new Insight practice and case management platform is the culmination of two years of financial investment of more than £1million in both product and people, and it will take us forward into the future,” said Tim Smith, managing director of Insight Legal Software. “Both our technology and support capacity has increased for the benefit of our customers, and we believe the new version is a huge step forward, not only with the user interface but in functionality. The feedback we have received to date has been very positive.”
Demonstrations of the new Insight platform will be available at stand B19 at The British Legal Technology Forum, Wednesday 10 May 2023 at Old Billingsgate London.