In this webinar we had a candid conversation with Thomson Reuters and customer Acuity Law about the selection, implementation and adoption of GenAI drafting and research tool CoCounsel.
The hype around GenAI tools means that it’s sometimes hard to learn from peers, but in this webinar Claire Cooper, a solicitor and business transformation lead at Acuity Law and Rob Heaton, operations director at the UK law firm discussed their experiences and learning to date.
Thomson Reuters director of sales and customer success, Ben Firth, talked us through some of the latest statistics around uptake and usage of GenAI solutions from its industry research, as well as the journey with Acuity Law.
We discussed what adoption of CoCounsel looks like; what the use cases are and how that matches the research flagged by Firth; how to gain traction internally; what the ROI looks like; how the firm has addressed thorny conversations around revenue and billing; and what law firms are doing in terms of the sometimes tricky client conversation around GenAI usage.
We also had a demo of CoCounsel from solutions consultant Henry Ives, and took some questions from the audience.
Make sure you watch the replay below: