Adelaide-based law firm Norman Waterhouse has successfully deployed the BigHand for iPhone4 mobile solution across its entire business, after a successful trial period.
 
As the first Australian law firm to integrate the BigHand iPhone4 mobile solution throughout their business, Norman Waterhouse is very pleased with its ability to better service clients. IT Manager at Norman Waterhouse, Marc Lok, has been delighted with the investment in the BigHand solution “The rollout of BigHand followed a detailed research process to replace our old digital system. We needed not just a mobile solution for our lawyers but also a mature, enterprise-level product that had been fully tested in the market and would grow with our needs. In the end, for the legal sector, there was only one choice.” The new system of dictation means that when lawyers are away from the office they can dictate remotely and make valuable use of their time. This not only provides savings to clients but also provides a faster turnaround time and therefore a higher level of service to clients.