Another Eclipse win – is anyone else selling software these days?
Lancashire law firm, Davies & Gribbin Solicitors, has selected Eclipse’s Proclaim Practice Management software solution for firm-wide rollout. The firm specialises in non-fault personal injury claims and also offers conveyancing, debt recovery and probate services.
Davies & Gribbin has experienced a recent surge in the volume of cases being managed, and this – together with the impending competitive pressures of an Alternative Business Structures landscape – necessitated analysis of the firm's existing software platforms. Following a review of the leading case and practice management solutions on the market, the firm selected Eclipse's Proclaim system. Barbara Gribbin, a partner with the firm, said: “Times are changing, and to thrive in the post-ABS marketplace law firms
will have to underpin excellent client service with absolute technical
As well as the core Proclaim Case Management system for all practice areas within the firm, Davies & Gribbins is implementing Proclaim Accounts to form an integrated one-stop solution for everyone within the practice. In addition, the firm is also implementing Eclipse’s FileView online case tracking tool to provide its clients with 24/7 access to live case progression data, plus the ATM (Automated Task Manager) module to streamline workflow with minimal manual intervention. Eclipse is also carrying out a conversion of data from the existing hosted software system in use by Davies & Gribbin.