Bolt Burdon, Bolt Burdon Kemp and Igloo – two law firms and their independent service partnership – have gone live with Pilgrim LawSoft to replace their legacy Thomson Reuters Elite system.

The law firms are based in Islington, London. Bolt Burdon focuses on both commercial and private client work. Bolt Burdon & Kemp specialises in Personal Injury, Medical Negligence, Professional Negligence and Military Claims. Igloo provides support and back office systems including technology operations for both firms. As well as the functionality and quality of the LawSoft solution, the firms’ selection was based as much on Pilgrim’s ability to migrate and convert one Elite database into three LawSoft systems. To convert an Elite database into a single recipient system is often challenging in itself, given the multi-table nature of its underlying design. To convert and merge one into three requires real perseverance and all round cooperation.

Managing Partner of both law firms Lynne Burdon commented, “We have been working with Pilgrim for several months now and to be honest there have been times when I think we wondered if we’d reach the final destination. The project has had its trials and tribulations but thanks in no short order to the combined team’s ‘can do’ attitude, we got there. We now look forward to phase two and to becoming an active member of the LawSoft user community.”

Colin Kennedy Pilgrim’s COO said, “I would like to thank Lynne and her team for their pragmatic attitude and desire to succeed. My colleagues that have been directly involved in this project feel a great sense of achievement now that the three firms have gone live. If anyone is thinking of switching from their Elite system soon, come and speak to us about data conversion. I don’t think there is anything we do not know about the subject!”