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Another top tier win for FWBS

UK Top 50 law firm Mills & Reeve has selected the MatterCentre system from FWBS to increase matter management efficiency by automating processes and creating a 360 degree view of their clients and matters.

Mills & Reeve has partners and over 800 employees across their 6 offices in Cambridge, Birmingham, Leeds, London, Manchester, and Norwich. The implementation of MatterCentre will enable the growing firm to effectively share knowledge and manage matters effectively across the whole firm and continue the high level of service they are recognised to offer their clients.

Mark Finch, Director of Finance at Mills & Reeve, explains “As a leading national law firm we are committed to delivering outstanding client service. Having the best systems available enables us to deliver better value to our clients and manage matters more efficiently. Selecting MatterCentre for the whole firm was an important strategic decision for us, made easier by the proactive approach of the FWBS team. The system will enable us to provide greater cost certainty and transparency to clients whilst helping us to comply with OFR, which comes into effect in October this year.”

Comment: Another of the bigger deals of the year – and for systems that go beyond the usual PMS/DMS back office stuff, firms are looking beyond traditional suppliers (Mills & Reeve is a LexisNexis Visualfiles site) to those, like FWBS in this instance, who can offer the full embedded within Microsoft Office experience.