APAC News: Victoria firm selects latest Bighand technology
Victoria (Australia) law firm Kliger Partners has chosen BigHand4 voice productivity technology across the firm, following a rigorous selection process. Australian law firms use BigHand software to expedite document turnaround times, improve client service, support fee earner mobility and promote firm-wide administrative efficiency.
Sean Stephens, Sales Director, Asia Pacific at BigHand, said: “Kliger Partners are a firm we had earlier identified as a strong and reputable player in the Australian legal market, and we knew that their selection process would be as thorough as some of the largest Australian firms. The criteria that we were called to respond to sent a very clear message to us, that Kligers were looking beyond their immediate needs and well in to the future – our solution had to be scalable, meeting enterprise class requirements whilst still providing a level of agility that Kligers demanded. With a dynamic team such as theirs, we needed to ensure their legal professionals were equipped with the right tools, allowing them to connect to internal staff where ever they may be, and also give support staff the ability to prioritise incoming requests and dictations. Our Smartphone solution coupled with Advanced Workflow and Analytics will give them the ability to achieve this, as well as provide visibility to continually improve internal performance and communication.”