My client is a security SaaS provider and they are looking for a professional, personable, commercially aware and web application focused individual that’s passionate about technology and solving business challenges. Due to organic growth in recent years, they are now looking to add an additional Senior Application Support Analyst to join their team in London.

The role:
The role is vital to the smooth running of the web applications they provide. You’ll be tasked with providing second and third line support and advice to external clients and internal stakeholders. You will also ensure the delivery layer meets SLAs for live running and ensure that application is performing at its optimum.

The candidates MUST have in a Windows environment:
Apache HTTP Web Server; installation, configuration, troubleshooting
Apache Tomcat; configuration, troubleshooting, performance tuning, JVM optimisation
Windows Server 2012; server roles and features; DNS, AD, DFSR, GPO, Clustering
MS SQL Server 2012; understanding of SQL queries, maintenance plans, alerting.

Required:
VMware vCenter; Microsoft HyperV
Ability to analyse application and server logs, error interpretation
To work well under pressure, both autonomously and as part of a team
Proven problem solving ability
Excellent written and oral communication

Desirable:
Windows PowerShell
Understanding of ITIL Best Practice
Understanding of web server security and common threat methods
Enthusiasm, flexibility and able to think quickly on your feet
Microsoft SCOM, SCCM, SCVMM
Splunk, AppDynamics Pro, vCenter Operations Manager
Intrusion Detection and Prevention Systems
Experience of helpdesk call management systems
Exposure and working knowledge set of networking concepts and domain architecture

Please contact: kevin.karam@picturemore.co.uk