More news from the Asia-Pacific region…
• New Zealand this week: Chris Auld, director of strategy & innovation at Intergen and David Blumentals, director CRM strategy for Client Profiles will discuss and demonstrate how client relationship management applications can support an overall knowledge management/client management strategy. The sessions take place in Wellington (Wednesday 3 March – starts 4:20pm) and Auckland (Thursday 4 March – starts 4:20pm). Both sessions end around 5:30. To register either email firstname.lastname@example.org or call (04) 472 2021. For more info on Intergen and CRM4Legal visit www.intergen.co.nz/crm4legal
• Swerdlove (www.swerdlove.com) has announced the implementation of its electronic payments system OpenEFT at Johnson Winter & Slattery – the firm won the BRW Best Australian Professional Service Firm (Revenue $20 Million to $100 Million) and Best South Australian Professional Services Firm awards.
OpenEFT is an application that extends Aderant Expert, Keystone or Elite applications by providing electronic payment of vendor/employee invoices directly into their bank account, thus removing the need to print a cheque to be sent in the mail. Payment processing and notification of payment takes place in a single, rapid process. “We discovered that the continual, incremental cost of paying vendors by cheque was starting to affect our bottom line” said the firm's finance manager Anthony Bill. “The process of paying invoices using manually generated cheques and sending them via mail has been part of our standard processes for years. An extended list of outstanding cheques, combined with the creation and distribution costs made it an administrative encumbrance. When these costs started to affect the bottom line we sought the opinion of our practice management system vendor who suggested OpenEFT as a viable option. What once took hours every month is now only taking a few minutes.”
• Finally, DocAuto has published a case study showing how Norton Rose Australia (previously Deacons Australia) has used DocAuto WorkSpace Manager (WSM) to help combine DMS databases from its multiple locations into a single, centralized system on its Autonomy iManage WorkSite platform. Click link to see a PDF of the case study.