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Belfast accident claims specialist goes with Eclipse Proclaim

Belfast law firm Paschal J O’Hare Solicitors has chosen Eclipse’s Proclaim Practice Management Software system for a firm-wide rollout. Known primarily for its accident claims expertise, Paschal J O’Hare also provides an increasingly popular suite of property and probate services. Following a review of its operations, the practice sought to implement a firm-wide solution to provide a consistent and centralised way of managing disparate matters.

The firm is rolling out a full Proclaim Practice Management solution for all staff, including Proclaim Case Management modules for its personal injury, conveyancing and probate teams. Paschal J O’Hare is also taking Eclipse’s ‘FileView’ online case tracking toolset. FileView provides live online matter updates via a secure extranet, seamlessly integrated within the practice’s existing website.

Patrick O’Hare, Senior Partner at the firm, comments on the selection: “Our core business is accident and injury claims as well as conveyancing and probate.  My requirement for a software solution was one that could ably manage multiple practice areas within one consistent interface. The Proclaim solution provides a perfect platform to manage all of our matter types, and provides valuable CRM information that can be used to cross-sell our services.  In replacing our incumbent system we are introducing a flexible, process-driven solution that will enhance quality, reduce administration, and provide us with new business opportunities.”