The BigHand Cloud Services Division, which was launched only 18 months ago, reports its Professional Edition is receiving a huge uptake in the legal and healthcare markets. Uptake has been strongest in the small and medium firm market where the combination of the subscription pricing model, the minimal infrastructure required, flexible workflow options and mobile productivity benefits are seen as highly advantageous. BigHand now supports over 450 law firms in the cloud and the number continues to grow steadily.
The one millionth dictation was sent by customer Reading Pediatrics in Reading, PA. Reading Pediatrics started using BigHand professional in late January of 2014 and their staff quickly integrated the tool into their daily workflow. In just under three months, they have sent over 11,000 dictations using the BigHand Professional technology.
Dan Speed, Managing Director of the Cloud Services Division at BigHand say, “Time-strapped lawyers or doctors are under more pressure than ever, and there comes a time in their practice when they need to delegate long documents or complex tasks to more cost effective support staff to remain efficient. So while dictation is alive and kicking as a business process enabling professionals to take on more and collaborate with their staff, the cloud has also opened doors to more sophisticated voice productivity technology like BigHand Professional.”
BigHand Professional Edition is designed for firms of up to 30 users and enables dictation from a PC or laptop, any digital dictation device, smartphone or tablet plus a hosted Speech Recognition option. It offers dictation workflow tracking and is available on an annual subscription basis. Return on investment is typically realized within a year when compared to analogue tapes or standalone systems. Free 30-day trials are available from BigHand. For more information and a demonstrations, see this animation…