We are seeking a high-energy, team oriented individual to join Recommind as a Case Analyst. This position is in the eDiscovery Professional Services Department and involves working with clients and Project Managers while utilising Axcelerate online in our hosting environment. This position is responsible for achieving high client satisfaction, delivering for client deadlines and developing internal tools to assist with the growth of the department.
Acquire detailed knowledge of Recommind’s platform to be able to complete the following requests from clients:
•Workflow management during review
•Advanced methods of search
•Reporting and analytics
Working with the eDiscovery Project Management teams in our UK and US offices the Case Analyst will also be required to undertake the following tasks across multiple projects:
•User account setup and software training
•Utilise internal ticketing system to track client requests
•Provide case services to clients via phone and email
•Assist Project Managers with client reports, standard operating procedures, searches and all client requests
•BA or BS degree in technical discipline
•Experience of working with document review tools and legal review teams would be beneficial
•Exceptional analytical and logical skills
•Effective written and oral communications
•Excellent organisational skills and the ability to manage and meet deadlines
•Positive attitude and ability to interact with senior professionals
The candidate must be a good team player, but with the ability to work independently and without day-to-day supervision.
Some travel may be required to US and Europe
A great opportunity to get involved with a high-growth company and be a major contributor to its success. Compensation includes base salary and benefits.
Recommind is an equal opportunity employer.
…..About Recommind Inc.
Recommind is the leader in predictive information management and analysis software, delivering search-powered business applications that transform the way enterprises, government entities and law firms conduct eDiscovery, enterprise search, and information governance. Recommind’s solutions are all built on the CORE (Context Optimized Relevancy Engine) platform, which automatically accesses, organizes and analyzes large volumes of information, in context, from myriad sources. With greater control over and more accurate access to information, organizations can lower risk, heighten productivity, increase the value of information assets and improve competitiveness and profitability. Recommind customers include AstraZeneca, BMW, Clifford Chance, Cisco, Marathon Oil, Morgan Lewis, US Department of Energy (DOE), White & Case and WilmerHale. Recommind is headquartered in San Francisco and has offices in Boston, London, Sydney and Bonn, Germany. For more information, e-mail email@example.com or go to www.recommind.com.