Charles Christian’s latest UnCut comment… So we received an invitation to meet with a startup in New York that has a new solution for addressing some of the issues that arise when lawyers use cloud-based file sync and document sharing services, such as Box, Dropbox and Google Drive, as opposed to the more traditional email and extranets as a collaboration platform between law firms and their clients.
Search and discovery is a significant routine task within a law firm. It is often the first step for legal matters where information about people, companies and entities involved in a case needs to be explored. In the absence of technological solutions that consolidate and collaborate this commercial information, lawyers traditionally follow a manual process of ordering disparate pieces of information through information brokers and registries. Commercial information is generally delivered in a linear PDF format at which point it has to be read, understood, consolidated, passed to a colleague or stored for future use. In the legal industry, where time literally means money, any lawyer delegates search and discovery in order to spend more on applying their expertise in preparing advice. This is where cloud based information visualisation software provides a tangible and robust solution for legal professionals.
Lee Meyrick, Director of Information Management at Nuix, explains how legal services providers can standardise and automate their workflows to complete larger volumes of work faster and with fewer errors.
While it may seem old hat to those who have been doing it for a while, e-discovery is a relatively young discipline. In many ways we’re still learning how to meet the legal requirements and challenges posed by discovery in the context of a digital world. Controlling long-term costs, particularly in the era of big data, adds a whole new layer of variability and uncertainty to an already complex environment.
Page White & Farrer (PWF) are London-based patent and trademark attorneys. Working with Capital Capture, a specialist provider of electronic document and data capture solutions, PWF sought to streamline its labour-intensive invoice administration. It also wanted to ensure that essential case files were organised and easily accessible, through the introduction of a centralised document repository and retrieval system.
Trowers & Hamlins steps up support for 700 staff at home and abroad using Sunrise and Phoenix integration. Top-50 UK law firm overcomes hot issues of access and version control through integrated document management and self-service.
Here’s a new case study looking at the way Harper Macleod LLP used a software asset management system (SAM) from Snow Software to ensure its software licensing was both compliant and fully optimised (with no unused licences).
Kim Tasso on Marvellous Marketing: Irwin Mitchell combines DR advertising, online promotion & brand building
I first became involved in the personal injury market in the 1990s through working with APIL. Since then this market – perhaps more than any other area of law – has been through significant change and has generated a lot of (mostly) negative PR. Many firms have wasted money trying to generate or “buy” leads and a lot have dispensed with their personal injury departments altogether when it proved so difficult to generate a steady flow of profitable work.
As with any other person who is responsible for a company’s brand and marketing, I am always keen to promote the successes that our customers have when using our product. In roles within other business to business organisations, I have found this process relatively straightforward, with customers delighted to benefit from the promotional aspects of being used as a best-practice case study. So why can’t I shout about this and why is there a myth that automated document generation software is a little-used technology?
The BYOD (Bring Your Own Device) movement is now well established in many law firms. A big advantage of this is that it allows staff to bring in their own smart phones and tablets, allowing them to share information whilst being mobile. iPhones and iPads are undeniably dominating the market here, due to Apple’s reputation of being the perceived market leader. However, this influx of Apple devices into the legal world has caused an unexpected difficulty.
Charles Christian’s latest UnCut comment… Back in 1977, the Nobel-winning economist Herbert Simon warned about the dangers of a looming information-rich world in which a “wealth of information creates a poverty of attention”. Another variation of this warning is “we are all data rich but information poor” – or as my old Granny used to say “You can’t see the wood for the trees.” All true but how do we reconcile such homilies with the enormous explosion of information we have seen, not just in business but in the world generally over the past 5 years.
Interesting new case study here (as a PDF) on how Paul Hoffbrand’s Hoffbrand Consulting www.hoffbrand.co.uk advised Harper Macleod LLP and liaised with three vendors on the financial implications and licensing rules for moving to Windows 7 and an update to the firm’s Microsoft Office application.
Charles Christian’s latest UnCut comment… Microsoft’s Windows Azure had a global outage at the end of October. Here’s how Windows Azure general manager Mike Neil explained the problem: “There are three truths of cloud – machines will fail, software has bugs, people will make mistakes.” Well at least we know now – you can read the rest of the interview on The Register here www.theregister.co.uk/2013/11/08/azure_outage_reveal/
Letter to America – Crossing the (Atlantic) Chasm – then get rid of the seagull & ditch the reseller
Charles Christian’s latest UnCut comment… Earlier this week the CEO of a well-known US legal software company asked me how their company could gain a bigger presence in the UK legal market. They already sell through a reseller and wanted to know whether they should attend more conferences & events etc to further raise their profile?
APAC Case Study: AJ Park goes with DocsCorp contentCrawler to minimize the risks of non-searchable content in Autonomy iManage
The business challenge… It is a fact that Document Management (DMS) and Enterprise Content Management (ECM) systems are full of image-based content. The problem is, there is no easy way to determine the size of the problem, or how much it will cost to fix it. This was precisely the dilemma that AJ Park faced in 2011, according to Stephen Field, a System Engineer at the firm. “We concluded that image-based documents in the Autonomy iManage DMS represented a serious risk to the firm. So, we started to look for a solution.”
The move by Bank of America Merrill Lynch to audit the cyber resilience of its external law firms marks a turning point in the fight against cybercrime. More institutions, not just in the US, are likely to follow in its footsteps, as they look beyond their own IT infrastructures and suppliers’ ability to withstand and deal with attacks. Signalling that organisations are facing increasing challenges in tackling cybercrime, the UK’s security services recently called for company boards and audit committees to take part in a cyber governance ‘health check’ to provide “a sense of how cyber-aware companies are, and what sort of risk assessment they have put in place”.
What’s that? Support for Windows XP runs out next year and you need to migrate to Windows 7 asap! Check out these two new case studies explaining how the Canadian law firm McCarthy Tétrault LLP did it across 1900 desktops and newly merged international law firm did it for 2500 lawyers in 79 locations in 52 countries.
We’ve noticed a growing number of vacancies from legal IT vendors for sales staff on the Insider JobsBoard in recent weeks however a conversation earlier this week with the CEO of a major legal software vendor nailed our suspicions, namely there are curently not enough good sales people to go around.
What is being called the Big Law business model is in trouble. And it’s not unreasonable to ask if we are witnessing the last days of the Big Law business model.
In the second of our two articles today on data security in the Snowden Era, Michael Susong of Litéra talks about metadata in the light of the latest revelations about the activities of the US government agency PRISM…
In the first of two articles today on data security in the Snowden Era, Mike Batters* talks about cloud-based email storage security in the light of the growing demand for double blind encryption from law firms…
Over the last 24 hours we’ve seen the news that Blackberry is about to be sold for $4.7 billion by 4th November (no jokes about bonfires of vanities please, they are selling off their new executive jet) unless they can get a better offer. (Apparently the UK had until recently the most loyal user-base).