With seven offices across the West Yorkshire region, Chadwick Lawrence employs 250 staff and provides a full range of legal services to both corporate and private clients. As part of a strategy to implement superior client service, Chadwick Lawrence is rolling out Proclaim for its personal injury and conveyancing teams.
A total of 70 staff will utilise Proclaim, including the practice’s financial accounting team. To provide practice-wide management information, the firm will be utilising the Proclaim Data Warehouse. The Data Warehouse tool enables Chadwick Lawrence to amalgamate Proclaim data with data from its other departmental software systems – to be manipulated and utilised as one core data repository. As part of the solution, the personal injury team at Chadwick Lawrence will be using Proclaim’s direct integration with both the EL/PL (Employer and Public Liability) and RTA (Road Traffic Accident) Portals. For client self-service, the firm has rolled out Eclipse’s FileView online matter tracking solution.
COMMENT: Last time we reported on a Chadwick Lawrence deal, they had just implemented the Legato Paragon PMS (now Indigo Financial Centre) to replace Aderant plus they had rolled out FWBS MatterCentre (now Elite MatterSphere) for case and matter management. Yet another firm that doesn’t mind ringing the changes when it comes to technology.