Client Site Manager for Invoice Processing – New Jersey
Client Site Manager for Invoice Processing
in Weehawken, NJ
Monday to Friday either 8 Am to 5 PM or 9 AM to 6 PM
The Manager, Global Invoice Processing works with the client’s outside counsel, legal services vendors, and internal counsel to assist in the facilitation of onboarding law firms to the global electronic invoice system. This process includes the complete
life cycle of initial communications, testing electronic files, reconciliation of matters, interworking with legal and business contacts to ensure a processing level of 90% of global inbound invoices. This role is responsible for reporting on various analytics
associated with active matters, discounts, alternative fee arrangements, and volume discounts to senior legal and business heads. In addition, The Manager Global Invoice Processing is responsible for managing the external legal spend of the client through
quarterly or semi-annual meetings with the law firm; managing referrals, discrepancies and creating the overall spend management strategy.
Job duties (* denotes an “essential function”)
■ *Manage the eBilling operations including monitoring hotline calls and e-mails, paper invoice processing, technical administration of system and training of staff.
■ *Serve as the main contact for new law firms and vendors during the implementation process and set up.
■ *Partner with firms to achieve the UBS goal of achieving 100% electronic invoice processing.
■ *Prepare upload feed on new law firms and vendors.
■ *Coordinate upload with eBilling vendor.
■ *Manage all upgrades and enhancements to eBilling globally for UBS.
■ *Trouble shoot with law firms and vendors for any issue than may arise and find timely and viable solutions.
■ *Maintain automated validation of billing guidelines.
■ Create and maintain reporting such as spend by matter, discounts received by date, and payment cycle time
■ Evaluate rates by Partner, Associate and Paralegal
■ Create and maintain billing guideline recommendations
■ *Review discount recommendations by law firm
■ *Implement automated billing rules aligned to billing guidelines
■ *Work with eBilling vendor on new automation
■ Bachelor’s degree in business, economics, finance, legal or related field.
■ 5+ years professional experience in a position managing law firm eBilling processing
■ Strong communicator, high level of discretion, independent judgment and policy-making with law firms.
■ Understanding of general accounting principles
■ Understanding of billing guidelines and rules; able to evaluate rates
■ Ability to examine issues, make appropriate decisions and ensure prompt actions to ensure data integrity.
■ Systems fluency including internet and intermediate MS Office
■ Strong communicator, creative, intelligent, self-disciplined and highly industrious.
■ Enjoys working in a growth oriented, entrepreneurial, high-energy environment.