Consilio, a global leader in eDiscovery, document review, and legal consulting services, today announced that it has achieved kCura’s Orange-level Relativity Best in Service designation, which recognizes Relativity Authorized Partners who provide an exceptional Relativity experience for end users.
Through a voluntary audit, Relativity Best in Service Partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners’ individual data centers in three areas: technical infrastructure, customer service, and product expertise. Best in Service Partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
“kCura’s Best in Service designation reflects Consilio’s ongoing commitment to service excellence,” said Andy Macdonald, chief executive officer at Consilio. “Especially as our firm continues to expand globally and across different practice areas, it is critical to maintain and improve our commitment to exceeding client expectations, so new and existing clients can continue to depend on us when facing complex legal situations.”
kCura has two designations for Best in Service Partners’ data centers: Orange and Blue. While both designate data centers that provide a quality Relativity experience, Orange-level sites have made additional investments in people, process and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
“Consilio demonstrates outstanding customer service and technical expertise,” said George Orr, vice president of customer success and support at kCura “We’re excited to again recognize them as an Orange-level Relativity Best in Service partner.”
Consilio is a global leader in eDiscovery, document review and legal consulting services. Consilio supports multinational law firms and corporations using innovative software, cost-effective managed services and deep legal and regulatory industry expertise. The company has extensive experience in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, information governance and compliance, law department management, document review, contract management and legal analytics. ISO 27001 certified, the company operates offices and data centers across Europe, Asia and North America. For more information, please visit www.consilio.com.
kCura are the developers of Relativity, an e-discovery platform used by more than 12,000 organizations to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Relativity has over 150,000 active users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and more than 195 of the Am Law 200. Corporations, law firms, and government agencies use Relativity on-premises, in the cloud, or as a hybrid platform—with hosted, on-demand solutions available through a global network of partners. As a platform, Relativity also allows developers to design, build, and integrate applications that extend its functionality. kCura has been named one of Chicago’s Top Workplaces by the Chicago Tribune for six consecutive years and received the CityLIGHTS Lighthouse Award from the Illinois Technology Association in 2016. Please contact kCura at firstname.lastname@example.org or visit http://www.kcura.com for more information