Cooper Grace Ward, one of the largest independent Brisbane based law firms, with a team of more than 200, has selected BigHand as its digital dictation platform. BigHand is replacing the firm’s incumbent (and “unstable”) digital dictation solution and Cooper Grace Ward will be using the BigHand core digital dictation and workflow solution, as well as advanced mobility platform functionality.
“Giving lawyers the ability to produce documentation effectively while on the go, not only improves efficiency but provides better service for clients” says Miz Brmbota, Manager of IT & Knowledge at Cooper Grace Ward. “Our existing product was experiencing some stability issues and difficulty with upgrades. On top of that, we had limited mobile capabilities and decided to speak with BigHand as they’re considered the market leaders in dictation. After discussing our requirements with BigHand and designing a proposed solution, the decision to switch was easy”, says Brmbota. BigHand is currently being implemented at Cooper Grace Ward, with the rollout almost complete.