Join a rapidly-growing startup! You will directly manage day-to-day interactions with our clients, helping them oversee document review and hit critical deadlines for lawsuits worth hundreds of millions of dollars. You will provide direct support and education, drawing from your client interactions to inform our product development and quality control. This involves using proprietary Everlaw software, so a fluency with web concepts and ability to learn a domain-specific skillset is a must.

Requirements:
*You communicate well over email and on the phone, internally and with customers
*You’re very well organized and process driven
*You love technology and understand how it’s best used
*You’re a quick, eager, and proactive learner

Plusses:
*You have customer success or project management experience
*You’re familiar with the legal and ediscovery industries

About Everlaw:
We’re a young startup with a real business model, rapid growth, and venture funding from Andreesen Horowitz. We provide document analysis, review, and discovery tools to law firms who need to wade through millions of pages of evidence to find that one needle in the haystack (or sometimes the smoking gun!). We host terabytes of data. We co-lease space in downtown Berkeley (two blocks from the BART) with another startup. We’re also big nerds. Our CEO has a Ph.D. in Computer Science from UC Berkeley. We compete with better technology combined with a deeper understanding of our users’ needs.

Benefits:
*Competitive salary
*Substantial equity
*Retirement plan with company matching
*Health, dental, and vision insurance
*Maternity, paternity, and sick leave
*Fifteen paid vacation days, plus bankable federal holidays

Perks:
*Work in downtown Berkeley, just steps from the BART line and dozens of restaurants
*Select your own hardware and customize your desk setup
*Bond over team lunches and out-of-the-box events
*Take advantage of learning and career development opportunities

Email ana@everlaw.com