Doxly, a secure portal for end-to-end legal transactions, today announces the addition of Natalie Fedie as vice president of customer success. With over 20 years of experience in the public and private sector, most recently leading customer success for Granicus (formerly GovDelivery), Fedie is charged with driving measurable value for Doxly customers.
“Natalie’s wealth of experience in customer success, expansion sales with existing customers and the enterprise cloud industry specifically made her an ideal addition to our team,” said Haley Altman, CEO of Doxly. “As we continually make strides to be the legal transaction management platform of choice, Natalie’s thorough track record of increasing adoption and driving high value for customers will be invaluable to our current and future customers and their experience with Doxly.”
Fedie is skilled at developing high-performance organizations focused on driving measurable value for customers. She brings with her an established track record of motivating departments to generate customer satisfaction, retention and the recurring revenue growth needed for scaling enterprise software companies. Most recently, Fedie served as vice president of customer success at Granicus, the largest cloud solutions provider for government, where she managed a team responsible for aiding over 3,000 local, state and federal government agencies accomplish target citizen engagement outcomes.
“As Doxly continues to enhance the way legal professionals execute transactions by making the process more secure and efficient, it’s my goal to help our customers realize the full potential of the platform while achieving desired ROI,” said Fedie. “Doxly’s success, talent and passion for simplifying a complex legal process played a large role in my decision to join the team – we’re primed to help our customers remain competitive in an evolving legal industry.”
This announcement follows Doxly’s partnership with the Nextlaw Global Referral Network founded by Dentons, the world’s largest law firm. To learn more about Doxly and Natalie Fedie, visit www.doxly.com.