Eclipse launches dedicated mediation case management system
Eclipse Legal Systems has added mediation to its portfolio of case and matter management workflows, with the new system designed to simplify the complex rates and structures associated with mediation and cater for stages such as Mediation, Information & Assessment Meetings (MAIMs), and financial or childcare agreements.
While Proclaim Mediation Case Management system is initially being used for family-orientated processes, the new solution is customisable to suit workplace, commercial and public dispute procedures.
In addition to the inherent Proclaim functionality – such as data storage, document creation and time recording – the solution has also been tailored to guide fee earners through all mediation case stages. This includes the facility to detail MAIMs, any subsequent joint meetings, and financial or childcare agreements, as well as capabilities for automated letter production and full diary and task management.
Proclaim’s provision for Legal Aid work means all time is automatically recorded – available for users to upload to the Legal Aid Agency – eliminating duplicate data entry and allowing for the submission of bills directly through the Proclaim desktop.
Laura Clapton, a mediator and partner at Consilia Legal – a client of Eclipse – said: “We simply could not carry out mediation work to this standard without using Proclaim – mediation is extremely admin intensive and requires excellent organisation – the system provides a core service delivery backbone, and is the perfect PA!”