The MCS Group, Inc., a national provider of outsourcing solutions, today announced that it has achieved a Relativity Blue-level Best in Service designation for exceptional customer service for Relativity end users. This marks the second year MCS has received the Relativity Blue-level designation. MCS is known for the delivery of best-of-breed software solutions and services for all stages of the EDRM with a secure data center in Philadelphia.
“We are thrilled to receive this designation from Relativity for the second year,” said Stephen Ehrlich, CIO of The MCS Group Inc. “Our team of experts work hard to ensure our clients have the best technology and customer service in a secure environment. Receiving this designation further showcases that our efforts and services are recognized by leaders in this space.”
Relativity Best in Service partners demonstrate their expertise and experience hosting projects on the platform through a voluntary audit. Relativity evaluates individual data centers in three areas: technical infrastructure, customer service and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations and core Relativity certifications.
Blue-level providers manage data centers that adhere to high standards of service and are designed to provide a quality Relativity experience.
“It’s great to again congratulate The MCS Group on achieving Relativity Best in Service status,” says George Orr, vice president of customer success and support at Relativity. “They continue to prioritize a great customer experience, technical expertise and high-performance standards for their Relativity offering.”
To learn more about MCS’s Best in Service offerings, visit http://www.themcsgroup.com