Join a rapidly-growing startup! You’ll directly manage the day-to-day project management needs of our clients. This means helping clients oversee document review and hit critical deadlines for lawsuits worth hundreds of millions of dollars. You will be responsible for working directly with our User Experience, Customer Success and Operations teams in planning, training, and supporting our clients (top law firms and corporations) on how to effectively process their data and utilize the system to make their document review more efficient and cost effective. This includes providing strategic guidance to high-level case leads on establishing workflows, setting up projects, and all other aspects of leveraging the Everlaw platform for the needs of specific cases.

A normal work day will include offering strategic guidance on how best to use the Everlaw platform to meet the client’s goals, serving as the primary point of contact for client questions and usage issues, completing project deliverables (progress reporting, assignment management, etc.), and overseeing data and production processing, all while providing superior customer service. Longer term projects will include working on a host of diverse initiatives to improve the client experience, and drawing from your client interactions to inform our product development.

These tasks involve using Everlaw software, so a fluency with web concepts and ability to learn a domain-specific skillset is a must. Excellent communication, a positive can-do attitude, and stellar collaboration and teamwork are required. Since we’re a small, flexible team, you’ll also have the opportunity to get involved in all aspects of the business and design your own projects to help grow our company.

*You communicate well over email and in person
*You are organized and very attentive to detail
*You love technology and understand how it’s best used
*You’re a quick, eager, and pro-active learner
*You take initiative

*You have experience in marketing or public relations
*You understand business development fundamentals like metrics, analytics, and optimization techniques
*You have experience with spreadsheets, web publishing (HTML/CSS), project management tools, etc.

About Everlaw:
We’re a young startup with a real business model, rapid growth, and venture funding from Andreesen Horowitz. We provide document analysis, review, and discovery tools to law firms who need to wade through millions of pages of evidence to find that one needle in the haystack (or sometimes the smoking gun!). We host terabytes of data. We co-lease space in downtown Berkeley (two blocks from the BART) with another startup. We’re also big nerds. Our CEO has a Ph.D. in Computer Science from UC Berkeley. We compete with better technology combined with a deeper understanding of our users’ needs.

*Competitive salary
*Substantial equity
*Retirement plan with company matching
*Health, dental, and vision insurance
*Maternity, paternity, and sick leave
*Fifteen paid vacation days, plus bankable federal holidays

*Work in downtown Berkeley, just steps from the BART line and dozens of restaurants
*Select your own hardware and customize your desk setup
*Bond over team lunches and out-of-the-box events
*Take advantage of learning and career development opportunities

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