Engagement/ Relationship Consultant, Permanent, £40,000 – £50,000 plus generous benefits, City of London

Engagement / Relationship Consultant with service management and law/legal (OR professional services) experience required to join a prestigious global firm, based in the City of London.

This newly established role will be responsible for ensuring that investment in IT is aligned closely to business requirements. Working closely with the Engagement Manager, the Engagement Consultant will liaise heavily with the department heads and other customers, acting as a regular point of contact after requirements have been captured. They will also be expected to build and develop strong relationships with customers and effectively communicate the engagement journey to them. This consultant will be liaising with the customer from initial requirements gathered through to the delivery stages and after care.

The role offers an attractive £40k-£50k plus generous benefits.

KEY RESPONSIBILITIES:
•Proactively provide ideas to customers to help derive greater business benefit from the use of existing and new technologies
•Provide an initial assessment on the viability and scale of specific customer requirements
•Develop awareness of how the incumbent technology is used in the Practice/functions
•Gather and agree customer requirements
•Develop and deliver draft business cases with an accurate budgetary estimate
•Ensure customers are aware of the process and their role

KEY SKILLS & BACKGROUND
•Legal/law industry/professional services/consultancy experience
•Experience of different platforms and applications – this is likely to be as a result of coming from a technical background but having moved into a more softer skill focused role
•Understanding of the techniques of system development and service management disciplines
•Understanding of the core concepts and key principles of system architectures
•Experience of working in a customer/account management focussed role liaising with department heads and customers on a regular basis
•Experience of building and maintaining strong relationships with senior partners and sponsors
•Strong interpersonal skills and gravitas
•Responsible and able to take ownership of work requirements
•Ideally ISEB certification in Business Analysis and/or Prince2

ABOUT THE ROLE / CLIENT
Our client is pre-eminent in its field, offering a varied and challenging work envirnment and true career development.

If interested to know more, please do not hesitate to call or email ccoverman@eutopiaonline.com NOW for further details.