ENGAGEMENT / RELATIONSHIP MANAGER, Permanent to £75k plus generous benefits, City of London
Engagement / Relationship Manager with service management and law/legal (OR professional services) experience required to join a prestigious global firm, based in the City of London.
This challenging role will be responsible for ensuring that internal customers experience a consistent experience in dealing with the Technology team, coordinating the delivery of a requirement through to completion ensuring benefits realisation and customer satisfaction. The Engagement Manager will build strong and long term relationships with the Practice and Business Services, ensuring consistent delivery according to best practice.
The role offers an attractive salary from £60,000 to £75,000 plus generous benefits, based in our client’s City HQ.
KEY SKILLS & BACKGROUND
Legal / law / professional services / consultancy experience essential
Understanding of service management techniques and disciplines
Experience of working in a customer/account management focussed role liaising with key stakeholders on a regular basis
Experience of building and maintaining strong relationships with senior partners and sponsors
Strong interpersonal skills and gravitas
Responsible and able to take ownership of work requirements – strong planning and project management understanding
Be the main POC for the customer, managing expectations and delivery
Influence and steer the effective management of requirements coming into the pipeline
Responsible for the full lifecycle delivery of requirements
Ensure Engagement Consultants are effectively utilised
Become an expert in a domain area to call on for advice, guidance and leadership
ABOUT THE ROLE / CLIENT
Our client is pre-eminent in its field, offering a varied and challenging work environment and true career development. You will be supported as you grow into this role and will enjoy being part of an outstanding international team.
If interested to know more, please do not hesitate to email email@example.com NOW for further details.