When Gen AI adoption stalls: Why it happens – and how to restart progress

Many firms experience a drop in momentum after the initial excitement of launching Copilot. This session explains why this is normal and how to overcome it.

Key highlights:

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• Understand why AI adoption stalls and how to reset progress
• Identify structural gaps that slow adoption, from unclear Copilot expectations to lack of champions
• Practical steps to rebuild trust and habits
• Move from sporadic use to confident, everyday adoption across legal and business-services teams