The South West’s largest family law company has replaced its incumbent IT system with SOS Connect from Solicitors Own Software (SOS) as it embarks on a new phase of growth. The Family Law Company has 75 people based in Plymouth and Exeter and operates across the full range of family law disciplines, taking in both private and Legal Aid work.
“When I joined the company around a year ago I took soundings about our IT and it was apparent that people were not content with the system which was in place,” says chief operating officer Jake Moores. “I then began looking at what else was out there in the market and set out our requirements in terms of what was essential and what was desirable.
“The entire process took around six months, which is a long time, but we needed to get it right. After numerous demonstrations from several providers to different groups of people in the company, we decided that SOS Connect was the best all-round solution in terms of enabling us to fully manage our cases, financials and our data.”