While Fladgate will continue to use Workshare/Litera DocXtools, it has switched to DocsCorp compareDocs and cleanDocs, with the roll out taking place during the COVID-19 lockdown.
Speaking to Legal IT Insider, head of information technology Chris Stedman said the swap out came because the Workshare add-ins made Microsoft Outlook crash at the firm.
He said: “We were looking at competitor products including using just Office but the way compareDocs and cleanDocs are written is much more efficient, so it wasn’t a difficult decision. They look at the underlying file structure rather than loading the application – you don’t need Word running and are able to compare between multiple versions, not just two.”
He adds: “The metadata cleaning tool is much quicker and again you don’t have to load Word in the background.”
Fladgate made the selection at Christmas time and Stedman says: “We rolled out at the end March, which did mean we have to roll out during lockdown,” adding: “It went really smoothly, we had so few problems, it was one of the easiest thing to put in.”