Tikit has just announced a contract with Goodman Derrick LLP to provide all of their IT support and strategic consultation as part of a fully managed service. Tikit provides Goodman Derrick LLP with support for Tikit document production software, including Autonomy iManage and Workshare software coupled with both network infrastructure support and call handling. From Monday 20th December, Tikit will be providing a comprehensive managed service which will combine 1st, 2nd and 3rd line IT support with overall consultancy and strategic management of IT for the firm.  

Commenting on the deal, John Raimbach (Director of Finance at Goodman Derrick LLP) said “We needed a single, reliable supplier that could be trusted to provide our growing organisation with a robust IT Service. This was the missing element of service which now completes our IT outsourcing strategy.  After evaluating the market, we selected Tikit as our IT partner as the company has a proven track record for delivery and a strong customer service ethic.”

Tikit managing director David Lumsden adds “Encouragingly, Tikit has seen a major change in firms’ appetites to embrace managed services.”