Eight years ago, Manchester-based Gorvins Solicitors switched from analogue dication to the Winscribe digital system. This allowed the firm to group their secretaries into pools so that workload could be shared. For the first year of operation, Gorvins had a weekly meeting with their secretaries where they showed Excel spread sheets with the number of jobs done per secretary per week. This showed just how much more productive the secretaries had become by having the workflow streamlined. “If the secretaries were given analogue to use now, they would literally throw out the machines” says the firm’s IT manager Chris Walker.
“We introduced Winscribe Mobile last year on Blackberry and trialled it first with the fee earners who needed it most. It was so successful,” says Walker, “that we have 20 Blackberry licences now and 25 typists’ licences. We have Software Assurance with Winscribe as well which means that we get software upgrades as often as they come up and we are ready to install. Last year we were also approached by other digital dictation providers, but to be honest, there was no good reason why we would switch from Winscribe. It is reliable, it always works and we don’t have any issues. Plus the people are nice to deal with there.”