New York-based process service and court services provider inSync Litigation Support has announced a new partnership with SmartAdvocate, a web-based, fully integrated case management system designed for personal injury and mass tort litigation practices.

inSync’s integration with SmartAdvocate is said to improve user productivity by automating administrative tasks. Monthly invoices are directly routed to files within SmartAdvocate, as well as legal documents such as affidavits of service and filed summons and complaints, eliminating the manual work traditionally required to perform these steps – and the corresponding risk associated with potential human error.

inSync also offers the ability to track every process service or court filing online and can automate appearance alerts with integrated case tracking from its sister company, eLaw.

All of these services are available to SmartAdvocate customers when they use inSync for their process service and for court services.

SmartAdvocate was created by CEO Jerrold Parker, a partner at Parker Waichman, which specialises in personal injury cases and has offices in New York, Long Island, New Jersey, Washington D.C. and Florida.

inSync, meanwhile, was voted Best Attorney Services Firm in New York in each of the past three years by readers of the New York Law Journal.

“SmartAdvocate’s commitment to integration with partners providing services to their clients mirrors inSync’s goal of making it easier and simpler for its clients to request, monitor and receive our work product, making our partnership a natural fit,” said David Glasser, president of inSync.