Integreon, a provider of integrated knowledge process outsourcing (KPO) and legal process outsourcing (LPO), today announced that law firm Foot Anstey has engaged Integreon to provide library and information services.
 
With 40 partners and a staff of approximately 350, Foot Anstey had many of the sophisticated library services needs of larger firms, but lacked the scale to justify the size and scope of the in-house library and research team they envisioned. As support needs grow, Foot Anstey turned to Integreon for its unique Library and Information Services offering, which includes legal and business research, journal management, information supplier management and procurement, and related library and research services. By engaging Integreon, Foot Anstey was able to expand the breadth and depth of support available to its lawyers and staff without increasing costs, ultimately enabling it to provide a higher quality, more cost-effective service to its clients.
 
“Through our relationship with Integreon, we have gained access to a large team of information specialists with greater breadth of expertise, depth of experience and capacity for meeting our growing information needs,” said Richard Gardiner, Foot Anstey’s director of business development. “Integreon provides all the support and expertise we need at an affordable price and without the administrative and management challenges.”
 
Many firms, including mid-sized and regional players, find it increasingly difficult to improve quality and service levels as they look to control the costs of support functions. In December Integreon launched the first-ever shared library services offering in the UK as one of many solutions Integreon provides to help law firms address the ongoing and intensifying cost pressure they face from clients. By engaging Integreon to provide library and information services, firms like Foot Anstey can simultaneously reduce costs and gain greater access to experienced information professionals and more reliable and timely support for their teams.
 
“Our comprehensive library and information services offering enables law firms to focus on their highest-value tasks, confident that their lawyers have the best possible support,” said Chris Bull, Integreon’s chief operating officer for Europe and the Americas. “Foot Anstey is very progressive in its thinking about outsourcing. It understands exactly the benefits of this type of relationship and will be a great partner for us as we continue to expand our service offerings to meet the needs of our clients.”