IRIS start to reorganise the CS Group legal division
The IRIS Group, which acquired the Computer Software Group (aka CSG including its legal division comprising AIM, Laserform, Mountain and Videss) today announced a reorganisation of the legal division – which also sees the departure of some well-known names within the legal market, namely Jim Chase of AIM and Ian Knox and Steve Kendrick of Mountain.
Change number 1 is the name – the CS Group vanishes and the legal business unit will be known from today as IRIS Legal Solutions.
Change number 2 is a move from the business operating as separate companies and a shift towards operating as functional units at a senior management level, including customer service, development, sales and marketing, HR, professional services and product management. However the four individual 'brands' will continue to have their own discrete personnel so, for example, Videss sales will still be handled by the Videss sales team and Mountain helpdesk requests will still be handled by the Mountain support team.
Commenting on the changes, managing director Arlene Adams said “This change allows us to pull together best practice, optimize our resources and introduce industry leading software development methodologies and processes. In doing so I am convinced we can offer a whole new level of service and innovation that the legal industry has not yet seen, whilst maintaining our commitment to 'user choice' by not ending the life of any of our products.
“Until the recent IRIS acquisition trail the legal market largely consisted of small private owned software houses and with this business structure comes limited investment. I was surprised to find a general lack of innovation and process in the legal sector compared to that of other software markets. There is a great opportunity with the backing of IRIS for us to make substantial investments in people, process and technology that enables us to reset the benchmark at whole new level.” Adams says she has already started the ball rolling with the creation of a Product Management function within the new structure that will maintain a very strong focus on individual product lines.
The new management team comprises… long time AIM staffer Benette Tarbotton as Head of Customer Support, Hazel Birdsall, another long-time AIM manager, as Human Resources Manager, Catherine Bailey, previously with CSG, as Head of Marketing, Philip Murray (originally technical director at Meridian Law and more recently with Mountain) as Head of Professional Services, Videss veteran Chris Rose becomes Sales Director Solicitors. And, reflecting the group's niche markets, Nick Ozga will be the Sales Director for the barristers and coroners systems, while Brian Welsh will continue as the General Manager of GB Systems Scotland
As part of this organisational change, those leaving the business include Jim Chase (former MD of AIM and recently the Operations Director of CS Legal), Ian Knox (MD of Mountain) and Steven Kendrick (Sales Director of Mountain).