IT Customer Success Manager
IT Customer Success Manager – Building relationships with customers and clients.
This is an excellent opportunity for a charismatic legal IT PM or BA to join an exciting organisation at the cutting-edge of enterprise cloud computing.
Key responsibilities will include making sure customers are satisfied with the service provided and making sure they are making the best use of the companies services.
You’ll be a key part of the team when it comes to client events and user groups. Your role may include speaking or presenting and talking confidently to senior level IT staff about the technical solutions on offer.
A privately owned, cutting-edge Software as a Service company. This is an excellent time to join the organisation during this time of organic growth. Their clients include some of the world’s largest law firms, investment banks and corporations.
Previous experience of selling technical solutions/SaaS
Adaptable and confident individual
Build and develop relationships
Any experience of selling into professional services/blue chip firms would be an advantage
Meeting and beating KPI’s and/or targets