Leading defendant insurance law firm Keoghs has partnered with managed cloud services provider ANS Group to facilitate further growth plans for its case management system Tracker.
ANS Group’s RAPID technology was selected by Keoghs to support the SharePoint and K2-based case management system, which provides users with all the functionality they need to work on client case files.
The integrated infrastructure from Cisco and Netapp, Flexpod, was delivered as a pre-built and pre-validated solution, meaning that Keoghs, which moved from a VMWare environment, could begin utilising the system quickly.
Darrell Burnell, Programme Manager at Keoghs, said: “In recent months, the performance of our core application Tracker needed to increase in line with current growth. To prevent future performance issues, we partnered with ANS to determine the best platform to support the application and remaining virtual estate to maximise performance potential.”
From order to delivery took a month and Burnell says: “The most exciting element of the project has to be the speed at which we were able to go from order to installation closely followed by the migration of our VMs across to the platform. It was a month to delivery of the factory built system and once received, we completed testing and integration into our network in a few weeks.”
RAPID comes with the capability to build, deploy and migrate 24×7 and Burnell said: “It’s meant our development team can continue to add new features while maintaining the performance. We have had zero performance related issues since moving all of our VMs over to the platform.
“It’s also allowed us to consolidate our server estate further due to the performance gains we have experienced.”
Keoghs looked at a number of cloud hosting services for its VM estate and over three years the costs were comparable, according to Burnell. He says: “On paper, cloud hosted servers looked a little cheaper but those costs are so variable whereas [with ANS] we knew what we were getting and how much we were paying for it.”
He adds: “In terms of strategy, we don’t have a cloud first strategy but do have a ‘cloud where appropriate’ strategy. The solution does give us that flexibility to extend later either on premises or into the cloud. The important thing is its flexible and can be expanded by nodes and the relevant tiered storage to support business growth in which ever form that presents itself.”