Laurel and Thomson Reuters today (5 August) announced a partnership designed to help customers gain greater visibility into AI ROI across departments and measure the precise value of their technology investments.
The combination brings together Thomson Reuters tech with Laurel’s work intelligence platform. Laurel records activity in the background so that time spent on emails, documents, calls and applications, including TR products, are automatically classified. The partnership will also help Laurel grow, with TR acting as an extension of their go-to-market team.
While firms can see who uses AI tools and how often, demonstrating the operational and financial impact of those investments remains challenging. It is anticipated that this partnership will help to close that gap by creating visibility into the full lifecycle of AI-powered legal work.
Speaking to Legal IT Insider, Kourosh Zamani, co-founder and head of partnerships at Laurel, said: “If a firm uses Thomson Reuters and Laurel, they can work out the ROI of CoCounsel across departments. It’s like merging the practice of law, which Thomson Reuters has spent a decade researching and building, with our business of law capability. By merging the two you get end-to-end visibility of how work gets done.”
Laurel and TR have many mutual customers that Zamani says “will see immediate value”. Beyond that, TR clients that want to know more about Laurel can speak to their TR team to get connected to the right people.
Ryan Alshak, CEO and co-founder of Laurel, said: “Law firms have been running AI investments and business operations as two separate systems that were never designed to talk to each other. That ends today. Thomson Reuters brings the tools attorneys rely on to do legal work. Laurel captures that work and makes it visible: how time is spent, where write-down risk is building, and whether the firm’s AI investments are pulling their weight. Firm leaders have never had that picture before. Now they do.”
Laurel was founded in 2016 and it’s early breakthrough was participating in accelerator program MDR LAB. Previously called Time by Ping, it rebranded to Laurel in 2023.
