Law Firm Service Desk Technician – London – to £35k
A great opportunity has now arisen to join a Global Law Firm as a Service Desk Technician where you will be providing first and second line Service Desk support to internal users throughout UKMEA, assisting them with hardware issues and software problems via phone, email and deskside visits.
Ideally you would have come from a similar position working within a Law Firm or professional services firm and will have the following experience and skills:
** Proven experience in an IS/IT technical client–facing role, ideally in a professional services environment
** Experience of using call logging software would be desirable
** Experience of working with applications used by legal firms (time capture, document comparison, legal information systems) would be beneficial
Advanced knowledge of PC hardware set-up and configuration (including printers and wireless devices)
** Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and XP
** Demonstrable experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint.
** Experience with using and troubleshooting Outlook 2010 within a network environment (permissions, calendar sharing, delegation etc.)
This position is for a shift of 11am to 7pm Monday to Friday so please ensure you are happy with that shift pattern before applying. The role offers a salary up to £35,000 and is based in Central London.
To apply contact Mark Lennard at Lewis Paige on 020 7871 9909 or email firstname.lastname@example.org