Start-up motor claims specialist Teepee is implementing Proclaim, the Case Management Software solution from Eclipse, a Law Society Endorsed legal software provider.
Established in 2019, the Glasgow-based firm specialises in motor claims; arranging repairs and credit hire through strong relationships with partner agencies that also utilise Proclaim. Proclaim will enable Teepee to operate with a high level of efficiency from day one.
As a new firm, Teepee requires a solution that will facilitate growth of the business – by establishing efficient processes for managing claims that ensure greater profit margins. Staff will benefit from this additional efficiency that permits them to focus on new business opportunities.
Proclaim’s self-service portal TouchPoint+ which includes an app that allows clients to access case information from their smartphone or tablet – will allow Teepee to differentiate from the established competition with increased levels of client care.
Tony Parris, Managing Director of Teepee, comments:
“Proclaim is going to be a game-changer for our firm – it’s exactly what we’ve been looking for. The flexibility it provides will really enable us to get the most out of this software, so we can concentrate on delivering a great service to our clients.
“TouchPoint+ in particular is going to be very well-received by our clients. The ability to keep them up to date in real time will help to create a smooth client journey during what can often be a stressful time.”
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Eclipse Legal Systems, part of Capita Plc, is the UK’s leading provider of legal software solutions, employing over 170 staff at its Yorkshire HQ.
The firm’s Proclaim software system is in use by 25,000 professionals within a vast range of market sectors, territories and work areas. Proclaim is Endorsed by the Law Society and integrates all case management, accounting, document management, reporting, time recording, task and diary functions into one desktop solution.
TouchPoint+ is Eclipse’s unique self-service system, providing an always-on, platform agnostic portal for law firm clients and business partners.
Proclaim clients include:
• Co-operative Legal Services
• Drummond Miller
Eclipse’s market territories include:
• UK and Ireland
For further information, please contact firstname.lastname@example.org or email@example.com.
Alternatively, call 01274 704100 or visit www.eclipselegal.co.uk