Latest News

Legal process outsourcing eh ?

Of course not everyone is impressed by the trend for legal process outsourcing (LPO).

Our thanks to US lit support vendor CaseCentral for this cartoon

2 replies on “Legal process outsourcing eh ?”

So the US view of the world outside their shores, still has a tendency towards the Fear, Uncertainty and Doubt (FUD) approach to sales then. Having been involved in an couple of very large scale LPO exercises, I have had some very good work carried out by lawyers outside the US at a fraction of the cost. You need to have the right quality assurance procedures in place and it takes some project management, but the benefits are worth it. Shame on CaseCentral for such a stereotypical view of the world. Given most US vendors have only come to understand the meaning of the phrases “Unicode compliant” and “data protection” over the past year as they venture outside of their jurisdictional comfort zone, it's a bit rich them demonising the competition. Just reinforces the negative view a number of law firms have of US products and attitudes.

Andrew makes lots of good points in his comment. Me, I just liked the humour of the cartoon!

Comments are closed.