UK top 30 law firm Macfarlanes has swapped out Thomson Reuters Elite Enterprise for Aderant Expert, in a major win for the Atlanta-headquartered practice management vendor. The decision follows a tender process that we understand also looked at Elite 3E, Fulcrum Global Technologies and Oracle. The process began around six months ago and interestingly much of it was conducted during lockdown.
The tender process at the 500 fee-earner firm was run by CIO Andrew Powell, who appointed Lights-On Consulting and involved a project team including finance, lawyers, secretaries and IT. Demonstrations were conducted largely over Zoom.
One factor that swung the decision firmly in Aderant’s favour was the user experience. “The project team was impressed by the UX for time recording and the workflow engine that will allow us to improve core business processes. Elite Enterprise has served us very well for many years but we now have a once-a-decade opportunity to review and improve,” Powell told Legal IT Insider. It was also key that Aderant integrates with Macfarlanes’ existing tech stack including Intapp for client inception, iManage for document management and Prosperoware for confidentiality management. Macfarlanes continues to use PLC, Westlaw, Contract Express and HighQ Collaborate and Publisher from Thomson Reuters.
“Following a competitive tender exercise run by Lights-On Consulting, much of which was managed in lock-down, we are very pleased to confirm that we have signed with Aderant for our next practice management system,” said Powell. “We look forward to working with them on implementation in the coming months and developing an important relationship.”
“The core values of Aderant’s products and services help firms drive change,” said Eric-Jan van Alten, Aderant’s senior director of sales for the EMEA region. “Aderant Expert is a dynamic and flexible solution that provides firms the ability to work how they want, from anywhere, and at any time. We are happy to bring Macfarlanes into the Aderant family and look forward to a great partnership into the future.”
Thomson Reuters announced in 2016 that it was sunsetting Enterprise, with support ending in 2022. Other large firms to have swapped out Enterprise for Aderant Expert include UK top 100 firm Brodies, Am Law 100 firms Proskauer Rose and Cleary Gottlieb, Steen & Hamilton, and Australian firm Lander & Rogers.